Directory Spider » Listing Details
ID:2409
Title:Centric office solutions, Telemarketing outsourcing solution, outbound calling, outbound call centre - http://www.centriccc.co.uk
Pagerank:4
Description:Centric’s hosted multi-tenant call centre platform unifies all communication channels, including telephone, email, voice mail and Web chat/voice/video/collaboration, and also unifies the contact centre functions of automatic call distribution (ACD), interactive voice response (IVR), computer telephony integration (CTI), predictive, preview, and progressive dialling with campaign management, recording and quality monitoring, interaction history, and administration and reporting.
Category:Business: Telecommunications
Link Owner:Tim Norman
Date Added:August 13, 2007 01:53:16 AM
Number Hits:1